Following terms and conditions are agreed if the user is using the website. colourx.pk has the rights to modify and change these rules and conditions without any intimation or notice at anytime. It is recommended to the users to visit this page on and off. colourx.pk is owner of the materials that are utilized for the production of our products. Our material is not shared and sold to other parties. It is the right of ColourX that they can distribute free samples or display the custom created printed boxes for the customers in order to showcase the expertise and display the designs.
It is acknowledged by the use of the website that the user is well aware that all the information and content displayed on the website, that is, written material, software, data, images, photographs, graphics, illustrations, designs and maps and all other content which is collectively termed to be 'Our Website Content', is under the ownership of colourx.pk and any kind of modification, updating, copying, storing, republishing, distribution and transmission of the content is strictly not allowed without the legal permission of the website owners.
You are liable for any material either pictures, music or writing which you upload, share, publicize or anyway give out or disperse through our website. You accept that any material either pictures, music or writing that you upload, share, publicize or anyway give out or disperse through our website or is used in collaboration with Our Website Contents will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party unless you have obtained the appropriate authorizations from the respective owners for such use. You accept and permit that you shall not upload, share, publicize or anyway give out or disperse through our website any web content that is unpleasant, obscene and cut down our various users from utilizing the services of our website or infringe the scholarly property rights of colourx.pk or any other third party.
We have no authority over the material shared by the customers of colourx.pk and hence we give no assurance of the validity, decency or morality of the material. colourx.pk will not be responsible for any web content which you find indecent, unlawful or abusive.
colourx.pk have the right to remove any material that is indecent, abusive or otherwise unlawful but it’s not their duty to remove such material which violates terms and conditions or which are thought of as objectionable. The company has all the authority to keep the content posted to our website or may reveal it if required (a) stick to judicial process; (b) apply the terms of service; (c) replies the assert that the web content disobeys the third-parties right; or (d) keeps the rights, wealth or safety of our website and its customers.
In order to receive our products, it is your primary duty to provide the website the correct information. Our website is purely designed for the use of humans and no other automated means. Any misuse of our website which violates the terms and conditions of colourx.pk will be considered illegal and judicial action will be taken against it.
If you are a customer and place an order on our website, you assure that you have all the necessary right, permission and authority to place an order and the company can create unique products on your behalf. You assure that you are of sufficient age to stick to the judicial proceedings if you experience anything using the website as a customer.
Only you have the obligation to keep your password protected and controlling the access of your registered account on our website. It will be on your behalf if someone accessing your account places an order on our website. You allow access to the website to create, reuse and modify content from our website when you or anyone who have access to your account.
In order to utilize the features and services of our website, website needs customer’s emails and names for accessing the access in future. The website has the right to ask for any other personal and business information if needed.
Only you are responsible for protecting your password and shouldn’t reveal it to anyone. In case of misuse password or access, you are responsible for any misuse of our website or customer’s information either personal or public.
If you use our website, it shows the acknowledgment that you agree to the privacy policy of colourx.pk. You admit that you have read and understand the company’s privacy policy and it can use your personal and business information as described in the privacy policy.
ou agree to defend, indemnify and hold harmless colourx.pk including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors from and against any claims, damages, in case that a claim or assert is made against the company because of the so-called wrong acts of the customers or un-proven printing performed of the products by the company and requested by the customers. (a.) violates any legal protection of any individual; or (b.) includes events that is malicious, abusive, foul; and (c) are the results of unauthorized access to any password-protected area of our website. You shall compensate and hold us safe from any loss, harm, destruction or vandalism which arises because of any claim (1.) safeguard the company against any asserts (2.) tip any verdict award; and (3.) paying us for any judicial fees and expenditures which are involved.
The Company will not be liable for any accident, death, hazardous event, damage or hold up of any sort of its workers, employees, marketing staff, media members and relevant authorities which is caused by either the usage of our website through the received information, or in case any party was recommended of such a possibility of damages.
In no event shall our total liability to you for all damages, losses and causes of action including but not limited to negligence, arising from this agreement or your use of our website exceed the amount paid by you to colourx.pk for the order or request.
If you find any fault in printing of your product or the product is not printed according to your specifications, you need to inform the company with 3 working days after receiving your order. In case of the faulty printing or not specified printing we reprint your original order but don't refund the money. Defect checking is done by the management team. The customers need to send the defective product's digital photos to the company using their own expenditure within 7 business days in order to receive the reprint of your product. Accelerated orders have charges which are non refundable.
colourx.pk does allow any refunds for design services orders. The customers have no choice for canceling the order in case of design services and the total payment will be non refundable.
Our artwork designers use the provided artwork of the users from our website to create new designs. The company requires your artwork files in 300 dpi (dots per inch) in the final form and CMYK format. If you provide the files in other font sizes and not with CMYK format the company will not be considered responsible for printing blurred, exaggerated or printing different than your demand.
The customers who place an order are to be blamed if the printed work is not what they expected due to orientation or sequence of the placed order. The company’s employees take all possible precautions to avoid loss of our customers; colourx.pk is not responsible for the loss of your printed orders. Once you upload artwork or any files to our website; you ensure that the posted material is your property under the law.
The company reserves the right to decline an order which in our opinion is considered as unlawful or violates third party rights. When you place an order as customer, you accept compete liability of the material created on your directions. Colourx.pk has the authority to decline any order without informing a reason. It is to inform that the company don’t print anything which in offensive , indecent or abusive.
The order placement also includes sending the company final form of the product or services via electronic file or hard copy of the ordered product or services they need the company to do for them. The printing tasks are sent to the press department once you sent us the agreement. As a customer, it is your duty to update and examine the proof. The company should not be kept waiting for contradicted proofs causing delays. You should remember that the turnaround time which is disclosed on our website is effective after the proof of agreement.
You are requested to go through the proof before agreeing upon it. Please check your original file for any expected errors in spacing, copy, layout, punctuation or the picture position and the text printed. Proofs in electronic forms don’t handle transparency; over printing problems or color improve from RGB or pantone to CMYK. The company is not responsible for the printed version of products with laminations.
Customer is fully responsible for all that is contained in the final approved proof:
The color to be printed is produced from the submitted artwork file but it cannot be exactly like that color due to the built-in limitations of the printing processes as well as adjoining picture ink needs, the color accuracy cannot be guaranteed. When you place an order you agree to this drawback of system. The employees are advised to try their best to provide the closest color but the company is not liable for color changes between expected and printed work. There will be no reprinting done for such color alterations which are there due to the system limitations. We are not responsible for the matching color, ink, density on the printed products which you approved. However the company guarantees the color precision and matching if you order a hard proof from the company. It is to be informed that hard copy proof will cost you more otherwise. .
colourx.pk is not to be considered responsible if there are errors in the final printed product like:
Changes to our Website and Terms and Conditions:
colourx.pk have the authority to change any section of our website or Terms and Conditions any time with or without notice to the customers of colourx.pk. The new changes will be in effect as they become the part of terms and conditions of our website. If you keep using the website after new changes to the terms, it will be considered as your agreement to the new changes.
Contacting colourx.pk
In case of any query production@colourx.pk or call 0300 1114742